Return Policy

 

If you are not satisfied with the product you purchased, you can return it within 30 days of shipment for a prompt and courteous refund. No questions asked!

Returns will not be accepted at any time for books, DVDs and CDs that have been opened (unless damaged). These items may only be returned if they are in their original factory sealed condition within 30 days of purchase.

If you would like to return an item to us please securely pack the item in its original packing material along with the original invoice or packing list (or a copy) and send it via US Mail back to us at the following address:

Value Diecast
Returns Department
105 Commerce Drive
Aston, PA 19014

Include a note explaining why you are returning the product and let us know if you would like to exchange the product for another item or if you prefer a refund. We will refund you the dollar amount for the price you paid for the product. Shipping charges cannot be refunded. We can apply this amount towards another product or issue you a refund.

For damaged products, please contact customer service at customer.service@valuediecast.com within 7 business days of receiving the product for a pre-paid UPS label.